Listen API

The Listen module includes data from Social Media, News and Direct Channels.

This section details how to pull data from the Listen module.

Listen data is organized by topics. Use the Topics List endpoint to retrieve every topic available to your organization — standard topics and custom topics in one list — and pass the returned topic IDs to the other Listen endpoints to filter or break down by topic. The separate Topics, Custom Topics, and Topic Groups listings are deprecated in favor of the unified list.