In the Zencity dashboard, we do not display scores that are based on samples that are smaller than 30 respondents. When requesting data through an API request, the response will not return scores that are based on a sample size lower than 30. The API response under "score description" will return the following value: "No score".
When scores are based on a sample size of 30 to 49 responses, Zencity displays the results/scores with a caveat. When requesting data through an API request, the API response under "score description" will return the following value: "Based on a small sample size".